Current as of 1st December
Terms of Service
By accessing our website and signing up to the platform, you are agreeing to be bound by these terms of service, and agree that you are responsible for compliance with any applicable local laws.

These Terms of Service (“Terms”) govern your use of the Lemoncake platform (“Service”), which is operated by REL Holdings Group Ltd, a company registered in England with its registered office at 128 City Road, London, EC1V 2NX. By using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

1. Definitions
  • "We," "Us," or "Our": REL Holdings Group Ltd trading as Lemoncake.
  • "You" or "Your": The individual or entity using the Lemoncake Service.
  • "Service": The Lemoncake platform and related services provided by us.
2. Use of the Service
a) Eligibility
You must be at least 18 years old and authorized to enter into binding agreements to use the Service.
b) Permitted Use
You may use the Service solely for lawful purposes and in accordance with these Terms. Any unauthorized or prohibited use may result in termination of your account.
c) Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.
3. Service Availability
We aim to provide uninterrupted access to the Service but cannot guarantee that it will always be available, error-free, or secure. Maintenance, updates, or technical issues may cause temporary disruptions.
4. Fees and Payment
  • Pricing: You agree to pay all fees associated with your chosen subscription plan.
  • Billing: Fees are charged in advance, either monthly or annually, depending on your subscription.
  • Refunds: Payments are non-refundable, except as required by law.
  • Changes to Pricing: We reserve the right to modify pricing. You will be notified in advance of any changes.
5. Intellectual Property
The Service and all related content, including logos, trademarks, and software, are the intellectual property of REL Holdings Group Ltd. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
6. Limitation of Liability
a) Exclusion of Liability
To the fullest extent permitted by law, REL Holdings Group Ltd and its directors, officers, employees, and affiliates will not be liable for:
  • Any direct, indirect, incidental, consequential, or special damages.
  • Loss of data, revenue, profits, or business opportunities arising from your use of the Service.
b) Maximum Liability
In any event, our total liability for claims related to the Service is limited to the amount you paid for the Service in the 12 months preceding the claim.
c) Third-Party Services
We are not responsible for third-party services or integrations you use in conjunction with the Service.
d) No Warranty
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
7. Termination
a) Termination by You
You may cancel your account at any time. No refunds will be provided for unused portions of your subscription.
b) Termination by Us
We reserve the right to suspend or terminate your account if:
  • You breach these Terms.
  • Your use of the Service poses a security risk or violates applicable laws.
c) Effect of Termination
Upon termination, you will lose access to your account and all associated data. We may retain certain data for legal or compliance purposes.
8. Data Protection
Your use of the Service is subject to our Privacy Policy, which outlines how we collect, use, and protect your data. By using the Service, you agree to the terms of our Privacy Policy.
9. Indemnification
You agree to indemnify and hold REL Holdings Group Ltd harmless from any claims, losses, damages, or expenses (including legal fees) arising from:
  • Your use of the Service.
  • Your violation of these Terms or applicable laws.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the Service constitutes acceptance of the revised Terms.
12. Contact Information
For questions or concerns about these Terms, please contact us at:
© 2024 REL Holdings Group Ltd. All Rights Reserved.
Never Lose a Client Request Again.
Eliminate missed feedback, control scope creep, increase profit.
Get Started
© 2024 Lemoncake. All rights reserved.
ChangelogBrand KitTermsPrivacy